Privacy and Cookie Policy

We respect your privacy and take our responsibility to protect your privacy very seriously.  This privacy and cookie policy lays out our specific commitments, in compliance with the Data Protection Act 1998.

This policy covers your personal information on Green Star Media websites only. There are links on our websites to external sites managed by other organisations and we suggest you check the privacy policies of these sites before using them.

Green Star Media websites include,,, and  Other Green Star Media sites are,,,, and


Your personal information

Collecting and storing specific, relevant information is a necessary part of us being able to provide you with the services and products that help you to be the best you can be.

We will only use your personal information fairly and securely, and will never do anything with it (such as sharing it with any other party) that you have not clearly agreed to, or that could be considered irresponsible.

We’ll only use your information for uses that can fairly be deemed to be in your best interests. This might be to provide you personally with a better service in line with your stated or known preferences.

Other purposes might be to provide a tailored service, deliver a product you have ordered, filter out products that you are not interested in, filter Green Star Media marketing and promotional activity, general administration, statistical analysis to help improve our offering or any other usage that is relevant, fair, honest, sensitive, responsible and respectful towards your privacy.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for another reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If you choose to purchase any of the products and services offered on our websites you will be offered various options for payment which will involve passing your personal information to third parties to process the payment from you to Green Star Media. Such business partners are bound by a contract to ensure the proper handling of any personal data which is received.


Payment processing

Your payment is processed in a secure encrypted environment which you can see in the web page address as ‘https://’ and with the locked padlock symbol.

When you use your credit card to purchase a subscription or book on,,, and websites, your payment is processed by Stripe Inc.

If on the other hand you make a purchase from one of our other sites your payment will be processed by Sage Pay.  Sage Pay processes your payment using a Level 1 PCI DSS secure payment gateway. Sage Pay handles transaction data in a safe and secure way using secure methods such as fraud screening, IP address blocking and 3D secure.  Data is protected by Sage Pay using 256-bit encryption standards.

We also offer PayPal as a payment option.  PayPal monitors every transaction to prevent against fraud, email phishing and identify theft.  Every transaction is heavily guarded behind an advanced encryption.

In general, these payment providers will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.  Certain providers may be in or have facilities that are in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

We recommend you read the privacy policies for these payment providers to understand how your personal information will be handled.


How we use your personal information

We will use your personal information for the purposes we clearly state at the point at which you provide it to us – for example, when you sign up to a newsletter or buy a book.  We may also use your personal information to email you news of a product, service or event related to the content in the newsletter you signed up to, or to the book you purchased, when we believe the information would legitimately be interesting to you.

We will only share your personal information with our employees, contractors, agents or professional advisors where it is necessary and to fulfil a valid, stated purpose, such as the shipping of a book.


Accessing your information

You can access the personal information we hold about you by sending a written request to us at: Green Star Media, Meadow View, Tannery Lane, Bramley, Guildford, GU5 0AB, UK or by email to


Green Star Media marketing messages

All marketing messages we send you, whatever medium will include an appropriate and easy way for you to opt out of receiving further communications of that type.

We will only send you marketing messages we truly believe will be interesting to you.  For instance, if you sign up to receive one of our email newsletters we may also email you news of related products, services or events related to the content in the newsletter.   You can opt out of receiving further emails of that type using the unsubscribe link at the bottom of the email.

Alternatively, if you wish to unsubscribe from an email newsletter or promotional emails please email us at


Third party messages

We will never release your personal information to third parties for the purposes of sending promotional email.  From time to time we may send you email that includes a message from a third party that we feel would really benefit your role and profession.

These messages will include an appropriate and easy way for you to opt out of receiving further communications of that type.



To protect your personal information our servers use Secure Sockets Layer (SSL) software, an advanced encryption technology.  Your personal information is held securely as verified by independent security agency,  You can use the link below to verify our security certificates



To provide you with the best, tailored experience on our websites, we need to place small text files, or ‘cookies’, or your computer.


Session cookies

Most cookies that we use are ‘session’ cookies and only exist for the time that you are using our site. They perform functional tasks – such as remembering that you are logged in as you move from page to page, or to pre-load your personal details into forms to save you time.


Persistent cookies

We also track cookies anonymously so we can learn how to improve your Green Star Media experience and hone the relevance of our products and services.  This type of cookie is called a ‘persistent’ cookie.  The persistent cookies we use last for 90 days and help us to serve relevant content or advertising on a Green Star Media website page, based on pages you have previously viewed or purchases made.  They also enable us to remember you are logged in when you come back to the site, so you do not have to log in every visit.


Secure cookies

When you subscribe or buy any of our products we will use a cookie on the order pages to help make the order experience smooth and secure.  The cookie is called a ‘secure’ cookie and means any information you give us is encrypted to ensure nobody else on the internet can see the data.


Internet Protocol

We also use technology that uses Internet Protocol (IP) information exchanges during normal web activity combined with data-enhancement technology to get detailed analytics information. The data we collect is anonymous, it doesn’t provide any information that can identify you – it just allows us to see how well our websites are working.


Managing cookies

You can set your browser to reject all cookies. Please note that if you do this then certain areas of our websites will not be able to function.

Our websites use Google Analytics, a service provided by Google to gather anonymous data about how people use websites.  Google provides us with information such as the number of visits to our content and how many pages have been viewed and this helps us to decide what type of content to publish in the future.  You can opt out of having your web sessions tracked by Google at

We also use social media share buttons on our site to make it easy for you to share content you have found interesting with your friends.  These social accounts may also use cookies to collect anonymous data.  How this information is used will depend on your privacy settings with them.


Cookies in our email

We also use cookies in our emails to track open rates and other performance indicators – again, so that we can continually improve the relevance and experience of our offering to you.


Notification of changes

If we update our privacy policy, we will post all changes on this page.  By continuing to use the websites we imply your agreement to any change.


Contact us

For more information on our privacy policy email or write to us at Green Star Media, Meadow View, Tannery Lane, Bramley, Guildford, GU5 0AB, UK




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